Shoeboxed Platforms
How can we help?
Email reaches the founder directly. Include the app name, your device, and what happened, and we’ll get back to you.
Common questions
No. SIGNALS HQ tracks your holdings and explains price moves in plain English, but it doesn’t tell you what to buy or sell. See section 4 of the Terms.
No. You add your positions to the app yourself. SIGNALS HQ never asks for brokerage or exchange passwords and can’t move money.
If you subscribed on iPhone, open Settings → your name → Subscriptions → SIGNALS HQ → Cancel. You keep access until the end of the current billing period.
App Store purchases are refunded by Apple at reportaproblem.apple.com. If you have trouble, email us and we’ll help.
Delete your account from the app’s settings, or email us from the address on your account. We remove your personal data within 30 days, as described in the Privacy Policy.
Email us the asset, the time you saw it, and a screenshot if you can. Market data comes from third-party providers and occasionally lags or errors; we’ll investigate and fix what’s on our side.
Other enquiries
Press, partnerships, and privacy requests go to the same address: shoeboxedplatforms@gmail.com. Put the topic in the subject line so it’s routed quickly.